Anytime is a good time to start looking for a trustworthy repair shop and the sooner, the better! In Alexandria, VA there are plenty of auto shops to choose from, but not all are created equal. Be choosy when looking for an auto repair shop and keep a few important must-haves in mind. Whether you own a brand new hybrid, a more senior truck, or any other kind of vehicle in-between, there are a few things you should expect from your car’s team of technicians.
Certifications & Credentials
The National Institute for Automotive Service Excellence is a professional certification group that recognizes shops and technicians throughout the country that meet service standards. ASE Certifications are your sign that an auto shop has gone through rigorous testing and proven their expertise to work on all makes and models. If your vehicle needs repairs that go beyond regular maintenance, such as transmission repair, consider seeking out experts in the industry that have other relevant certifications for the task. Competitive auto shops continually train their technicians to keep up with new technology and industry standards and to better serve their loyal customers.
Honest & Fair Business Practices
Of course, a good auto shop goes beyond making simple repairs to provide excellent customer service for their customers. A trustworthy team can also give advice and helpful information for your car’s continued health and performance, because they care about your car first. Not every car owner is a car guru, but every great auto shop has a passionate staff to solve any car issues that roll in. Unfortunately, some businesses take advantage of drivers and create unnecessary costs for their customers. Car troubles can be stressful, that’s why you need skilled experts and a wholesome business to help make the repair process straightforward.
Professional Staff & Environment
In every aspect of its operation, a good auto repair shop presents itself professionally. Look for a shop that has earned membership in the Better Business Bureau for superb customer service. That rating is a good indication that the shop has a clean and well-maintained environment and a friendly staff that can effectively communicate everything you need to know before your car’s repair. Expect only the best for your car with the most up-to-date equipment and diagnostic tools to get the job done right the first time and staff that stands behind their work.